Contact Us
We'd Be Delighted to Hear from You
Whether you have a question about one of our handcrafted collections, need assistance with an order, or would like to learn more about Maresa, our team is here to help.
We aim to provide thoughtful, personal support and respond to every inquiry as promptly as possible, ensuring your experience with Maresa reflects the same care and attention that goes into every handcrafted piece.
Customer Care Inquiries
If you need assistance with any of the following, we'd be happy to help:
- Product information
- Orders
- Delivery
- Returns
- Wholesale opportunities
- General customer support
You can contact us at: hello@maresaandco.com
Alternatively, complete the contact form below and a member of our team will get back to you as soon as possible.
Business Information
Maresa
A trading name of Mindshift Digital Ltd
Company Number
14816775
Registered Office
167–169 Great Portland Street, 5th Floor
London, England - W1W 5PF
Customer Service Hours
Monday – Friday
9:00 am – 5:00 pm (UK time)
We aim to respond to all inquiries within one business day whenever possible, and no later than two business days.
Frequently Asked Questions
Before contacting us, you may find the answer you're looking for in our Frequently Asked Questions, where we've answered many of our customers' most common queries.
You'll find helpful information about:
- Delivery
- Returns
- Product Care
- Handcrafted Craftsmanship
- Orders
- Payments
Stay Connected
Follow Maresa for new collections, artisan stories, and behind-the-scenes insights into Colombian craftsmanship.
- TikTok
Thank You
Thank you for choosing Maresa.
Every inquiry, every order, and every message supports talented Colombian artisans and helps preserve generations of traditional craftsmanship. Your support allows these remarkable skills to continue being celebrated and shared with customers around the world.
We truly appreciate you being part of the Maresa story.