Customer Care
At Maresa, we want every part of your experience with us to feel considered, from discovering your handcrafted piece to receiving and caring for it.
Whether you have a question about your order, delivery, returns or the care of your Maresa piece, you’ll find the information you need below. If you need any further assistance, we’ll be happy to help.
Contact Us
Have a question about a product, your order or anything else? Our team is here to help.
Delivery Information
Find information about UK and international delivery, estimated timeframes and what to expect once your order has been dispatched.
Returns & Refunds
We hope you love your Maresa piece. If something isn’t quite right, you can find our returns and refund information here.
Frequently Asked Questions
Find quick answers to some of the most common questions about our products, orders, delivery and handcrafted pieces.
Care Guide
Each Maresa piece has been handcrafted with care. Discover how to clean, store and look after your piece to help preserve its beauty over time.